Raspberry & Sage Return Policy

Returns will be accepted within 14 days from the date of purchase on in store purchases and 30-days from the date of purchase on on-line purchases. Raspberry and Sage does not refund shipping charges. The items being returned must be unworn with tags still attached. If the tags are not attached and any signs of wear appear, then it will be at Raspberry and Sage's discretion whether or not the customer will receive a store credit. Should tags be on and no signs of wear, a full refund will be given.

EXCEPTIONS: PERSONALIZED items are NOT returnable. Custom ordered items, including bedding, furniture, room decor and special occasion dresses and boys suits, are NOT returnable. Any unauthorized returns are subject to a 50% restocking fee and will be issued a store credit only.

We can only credit the card used for the original purchase. We will be happy to issue a store credit if you prefer.

Orders shipped with free shipping will have our standard shipping charge subtracted from your purchase credit. Orders shipped with free gift will have the value of the gift deducted from your purchase credit.

Size exchanges or exchanges for other merchandise are treated as new orders. Simply order the new item online, we'll process the new order & ship it promptly. Your account will be credited when we received your return.

Refused Shipments will be charged charged a 25% restocking fee.

NOTE: It is always best to send your package back in a manner that is trackable, (UPS, Fed Ex, or Delivery Confirmation). We cannot be responsible for non-receipt of returns that cannot be tracked, nor can we confirm receipt of a return/exchange until it has been processed.

For more information, please contact us via phone (562) 598-2225 or via email.

Thank you,
Raspberry & Sage Management